According to the statement published on the department’s website, Uber Technologies charged “wait time” fees to passengers who needed more time to enter the car due to their disability. It has also asked the company to comply with the anti-discrimination law of America.
It also said, In April 2016, Uber began charging passengers wait time fees in a number of cities, the department of justice stated in the lawsuit. Eventually, the company expanded the policy nationwide.
“People with disabilities deserve equal access to all areas of community life, including the private transportation services provided by companies like Uber,” Assistant Attorney General Kristen Clarke, who is representing the Justice Department’s Civil Rights Division, said in a statement.
The lawsuit seeks to bring the company into compliance with the mandate of the Americans with Disabilities Act (ADA), “while sending a powerful message that Uber cannot penalise passengers with disabilities simply because they need more time to get into a car,” it also said.
The lawsuit is filed at US District Court in San Francisco and seeks an order to Uber to modify its wait time fee policy and pay monetary damages for any illegal fees that have been charged so far. Wait time fees start two minutes after the Uber car arrives at the pickup location and is charged until the car begins its trip.
The department further asked Uber and other similar companies to ensure equal access for all people, “including those with disabilities”. “People with disabilities deserve equal access to all areas of community life, including the private transportation services provided by companies like Uber,” Clarke also said.
In April, Uber was ordered to pay $1.1m to a blind woman who was refused rides on 14 occasions. In the lawsuit, it was alleged that Uber’s drivers had illegally discriminated against her due to her condition.